You must have separate accounts for each of your Sorenson devices or endpoints. However, your wireless carrier will charge you a basic rate per month for data plan access and will charge extra fees for any usage that goes over the limits of the data plan in that month.Ĭan I use the 10-digit number assigned to my ntouch VP or ntouch PC with ntouch Mobile? The ntouch Tablet app and SVRS service are for the deaf and hard-of-hearing community and are paid for by the US government’s Telecommunications Relay Service (TRS) fund. You must also request an ntouch Tablet account before you can log into the app.Īre there any costs or fees charged by my wireless carrier or by Sorenson to use ntouch Tablet? You can download the app from the Apple App Store. For example, you may not be able to dial 911 if there is an internet-service failure or if you lose electrical power, and your 911 call may not be routed correctly if you have not updated your Registered Location.How do I get the Sorenson ntouch Tablet app? Emergency calls made via internet-based TRS may not function the same as traditional E911 service. You can update your Registered Location from your Sorenson videophone by calling 80 or by visiting Sorenson will confirm receipt of your Registered Location information. If you move or change your location, you must notify Sorenson immediately. When selecting Sorenson, you must provide to Sorenson the physical address (i.e., the Registered Location) from which you are placing the call, so that Sorenson can properly route any 911 calls you may make. If you later change your default provider, you can port your number to that provider. If you choose Sorenson as your default provider, you can port your existing 10-digit number to Sorenson from another provider or Sorenson can provide you with one for the geographic area where you live or work. Sorenson is the leading provider of Video Relay Service. Sorenson’s innovative products include the ntouch® VP and the ntouch VP2 videophones, designed especially for use by Deaf individuals ntouch PC, software that connects users to SVRS by using a PC and webcam ntouch for Mac®, software that connects users to SVRS by using an Apple® computer and ntouch Mobile, an application empowering SVRS communication via tablet and mobile devices. Sorenson interpreters pass a rigorous skills assessment test, and are provided with myriad resources for interpreter development, training, and advocacy. As the largest private employer of sign language interpreters, Sorenson has access to the most experienced, skilled, and diverse interpreter base in the industry. Sorenson Communications, LLC ( and connects people by delivering the world’s most trusted services, which include Sorenson Video Relay Service (VRS®), the highest-quality video interpreting service, and Sorenson Community Interpreting Services (SCIS), which matches qualified sign language interpreters to specific assignment needs and situations to provide an unparalleled interpreting experience. Updated UI elements provide a more consistent interface, decrease the number of buttons on a screen, and reduce the number of taps needed to perform an action.įor more information about the new updated ntouch features, visit or contact customer service at 80.
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